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YaoShang Nourishing Flower Tea Series, Shipping Free !

Return and exchange steps:

Return and exchange policy:

You have statutory refund rights for all items purchased through this website.

If a product is out of stock after you order it on this website, Nature Mind will cancel the out-of-stock product in your order and issue a refund. Other items in the order will be shipped as usual

If you order products on this website, if you find the following circumstances after receiving the goods, you can return or exchange them unconditionally within 7 days from the date of receipt:

1. The product is found to be damaged when receiving the goods;

2. It is different from the product ordered by the customer on the website or there are insufficient tea. bags in the box.

In the event of the above circumstances, we will refund the corresponding payment and bear the shipping costs incurred for returns and exchanges.


Return and exchange steps:
Instructions for returns and exchanges

Returned goods must be unused and have no damage or missing parts caused by human defects. Please keep the complete outer packaging box, otherwise the return will not be accepted.

1. Contact us

Confirm that the goods can be exchanged → Prepare complete products and invoices → Provide collection time, contact information, and address → Recycling will be carried out by the logistics entrusted by us

2. Return by mail

Send your items back to us within 7 working days. All returned products must be unopened and in their original condition.

We do not accept returns of products that have been opened and used.

If the customer returns the product for personal reasons, he or she must pay for the postage and package the product and send it back to us.

Please make sure your item is securely packaged and contains all required information.

Please keep the receipt as proof of shipment.

3. We will handle it for you:

Once we have processed your return, you will receive a confirmation email from us. Under normal circumstances, the return and exchange process will be dispatched within 10 working days after receiving the goods. (please note: All returns and refunds exclude special offer items, gift wrapping and courses. )

Credit card payers: After confirming that the return is successful, the money will be directly refunded to the original payment credit card account.

Cash on delivery: After confirming that the return is successful, the refund fee will be transferred to the bank account you provided.